Cottonwood Counseling Website Terms & Conditions
Welcome to the Cottonwood Counseling website. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before using this website.
If you do not agree with these Terms, please do not use this website.
Website Use
This website is owned and operated by Cottonwood Counseling (“we,” “our,” or “us”).
The content provided on this website is for informational and educational purposes only and is not intended to replace professional mental health, medical, legal, or crisis services.
By using this website, you agree to use it only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use of this website by any other individual.
No Therapeutic Relationship
Use of this website, including contacting us through forms, email, phone, or text messaging, does not establish a therapist-client relationship.
A therapeutic relationship is only established after:
- Completion of intake procedures,
- Execution of required consent documents,
- Verification of services and appropriateness for care, and
- Formal acceptance as a client by a Cottonwood Counseling clinician.
Please do not submit sensitive or confidential information through website contact forms or unsecured email communications.
Crisis Disclaimer
This website and any associated communication methods are not intended for emergency or crisis situations.
If you are experiencing a mental health emergency, having thoughts of harming yourself or others, or require immediate assistance:
- Call 911,
- Go to your nearest emergency room, or
- Contact the 988 Suicide & Crisis Lifeline by dialing 988.
Messages submitted through this website may not be monitored continuously or responded to immediately.
Appointment Requests and Communications
Submitting an appointment request or inquiry through this website does not guarantee services, scheduling availability, insurance acceptance, or clinician assignment.
We reserve the right to determine clinical appropriateness, availability, and scope of services.
Electronic communications, including website forms, email, and SMS messaging, may carry inherent privacy risks despite reasonable safeguards.
SMS Text Messaging Terms
By providing your phone number and opting in to receive SMS text messages from Cottonwood Counseling, you agree to receive conversational text messages related to:
- Appointment reminders,
- Scheduling updates,
- Administrative communications,
- Customer service responses,
- Billing notifications, and
- General practice-related communications.
Message frequency may vary depending on your interactions and services.
Message and data rates may apply based on your mobile carrier plan.
You may opt out at any time by:
- Replying STOP to any message,
- Calling our office at (505) 226-2839, or
- Emailing us at cottonwoodcounselingabq@gmail.
com.
For assistance, reply HELP to any message or contact our office directly.
We do not sell or share SMS consent data or phone numbers with third parties for marketing purposes.
Privacy
Your use of this website is also governed by our Privacy Policy.
We are committed to protecting your privacy and maintaining confidentiality in accordance with applicable laws and ethical standards, including HIPAA where applicable. However, communication through this website may not always be fully secure.
Please avoid transmitting sensitive clinical information through website forms or unsecured electronic communication methods.
Intellectual Property
All content on this website, including but not limited to:
- Logos,
- Branding,
- Text,
- Graphics,
- Downloads,
- Videos,
- Blog content,
- Educational materials, and
- Website design
is the property of Cottonwood Counseling unless otherwise stated and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or republish website materials without prior written permission.
Educational Content Disclaimer
Mental health information provided on this website, blog posts, social media links, downloadable resources, or newsletters is intended for general educational purposes only.
Information provided should not be interpreted as:
- Mental health treatment,
- Clinical advice,
- Diagnostic assessment,
- Crisis intervention, or
- A substitute for professional care.
Treatment decisions should always be made directly with a qualified healthcare professional.
Third-Party Links
This website may contain links to third-party websites or resources for convenience or educational purposes.
Cottonwood Counseling is not responsible for:
- The content of external websites,
- Privacy practices of third parties,
- Accuracy of external information, or
- Services provided by outside organizations.
Accessing third-party websites is done at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Cottonwood Counseling shall not be liable for any damages arising from:
- Use or inability to use this website,
- Reliance on website information,
- Technical interruptions,
- Security breaches,
- Delayed communications, or
- Third-party website content.
All website content is provided “as is” without warranties of any kind.
Children’s Privacy
Parents or legal guardians should contact us directly regarding services for minors under the age of 14.
We do not knowingly collect personal information from children through this website without appropriate parental involvement.
Changes to These Terms
Cottonwood Counseling reserves the right to modify these Terms and Conditions at any time without prior notice.
Updated versions will be posted on this page with a revised effective date.
Continued use of this website constitutes acceptance of any revised Terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of New Mexico.
Any disputes arising from use of this website shall be handled in the appropriate courts located within New Mexico.
Contact Information
If you have questions regarding these Terms and Conditions, please contact:
Cottonwood Counseling
Phone: (505) 226-2839
Email: cottonwoodcounselingabq@gmail.
Website: Cottonwood Counseling
Last Updated: 05/15/2026